Do you offer financing?

We have two financing options for making payments. Afterpay is enabled on our site as well as Paypal Credit. 

What is Installments by Afterpay?
Installments by Afterpay is a service that allows you to make purchases now and pay for them in four equal payments made every 2 weeks without any interest.

How does the payment schedule work?
Buyers are required to make their first payment at the time of purchase, with the remaining three payments deducted automatically every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.

What if I can’t pay an Afterpay installment?
If you are unable to make a payment, you will be charged an $8 late payment fee, and an additional $8 fee if the missed payment is not made within 7 days. Late fees will not exceed 25% of the total order amount. You can read Afterpay’s purchase agreement here.

When will my order be delivered when using Afterpay?
Orders will ship as normally stated in the production and processing time terms. Once your first installment is made, your item is ready for shipment (unless fabrication timeline interferes.)

Is there a dollar value limit for Afterpay?
Yes, your transaction must fall between $35 and $1000 to use installments by Afterpay. If you want to purchase a single item over $1000 and wish to use a payment service, we also have Paypal Credit enabled at checkout.

Visit Afterpay.com to learn more.

What is Paypal Credit?
Paypal Credit is financing option through Paypal. It requires a credit check and they offer special financing for items purchased over $99; no interest if paid in full in 6 months!

When will my order be delivered when using Paypal Credit?
Orders will ship as normally stated on our policies page. Once your first installment is made at the point of sale, your item is ready for shipment (unless fabrication timeline interferes.)

Visit Paypal.com to learn more.

How do I find out my ring size?

For the most accurate measurement, we suggest ordering a ring sizer tool (you can find one here) to determine your ring size. These multisizer tools are easy to read and give whole and half size readings.


Your ring size will vary based on the width of the band of the ring you are ordering. The width of the band on the multisizer tool is 5mm. If the ring you are purchasing has a band size considerably smaller than 5mm you will want to take a snug measurement or even size down by 1/4 of a size based on your fit preference. If the ring you are purchasing has a band size considerably larger than 5mm you will want to take the measurement the multisizer gives and add 1/4, 1/2 or even 1 full size depending on how wide the band is. The more metal that sits on your finger, the tighter the ring will feel—this is why you need to size up. If you have any questions on how much to size up, feel free to inquire through the contact form below.

Your “normal” ring size will be what the ring sizer states. If you see a prompt to order 1/2 size larger than your normal ring size, use this size as a reference when ordering.

 If you have preferences on a tighter or looser fit, take this into consideration when determining your size. You know your fingers better than anyone else. 

Note: Be sure to read the sizer carefully after size 9. Size 9.5 can easily be misread as a size 10 and so on. Count the lines!

As most of you may realize, your finger sizes fluctuate throughout the day. Your fingers will retain fluid while you are resting, so it is best to record your measurement at least 6 hours after waking up. Your fingers may also retain fluid at the end of the day. Again, you know your fingers better than anyone else, size accordingly!

Unless you are a jeweler, we strongly advise against purchasing or using a ring mandrel to measure your rings to get your ring size. Jewelers use special calibrated ring mandrels that are much different than a hobbyists mandrel. Hobbyists mandrels aren’t calibrated and the sizes will never be accurate. Similar to shoe sizing—every brand has its own version of what a size 8 is. Even if you wish to look for a calibrated mandrel, I advise against doing so. Reading measurements on a mandrel should be left to a jeweler who is experienced in this area. Taking ring size measurements on a mandrel is not as cut and dry as it seems; there are many different types of ring mandrels for different styles of rings—it’s not a one size fits all approach.

Using the multisizer tool will give you the most accurate measurement. If you want to double check your size, you can always stop in to a local jeweler and have them size you as well!

Can you resize a ring for me?

In the industry of karat gold jewelry, it isn’t uncommon to have a ring resized to fit you. (Engagement rings are a perfect example.) Generally, a ring can be sized up or down 2 full sizes from its current size. Use this as a reference when looking to purchase a ring. When taken to a professional who specializes in resizing and repairs, the resize will be seamless. Note: Some rings can’t be resized if they have detailing or stones set in the band etc.

At this time, we don’t offer resizing in house. If you have any questions about resizing, please contact us! We’re always happy to chat!

Can you make me a custom piece?

Jessie does custom design work for requests in gold. You can find more information about the custom design process here

What is a pre-order?

We occasionally launch items that are available for pre-order. A pre-order is a particular item that we’ve made previously and we make it available to order in your size, letter, length etc. When you pre-order an item, you have to wait fabrication time for the piece to be made for you. 

I’m local, can I skip shipping costs and pick up my order?

We wish we had the time to meet up with everyone to deliver orders, but we can’t possibly cram anything else into our hectic schedules. All orders will ship regardless of location.