Returns & Repairs

Cancellation and Return Policy

Because of the nature of our small business and these customized items, all sales are final.

We can accommodate some requests for exchanges or order modifications before the order is shipped on a case-by-case basis.

Cancellations are only accepted within 24 hours of receipt on ready-to-ship items.

We will not issue refunds for orders going beyond the estimated shipping time. If you need your order by a guaranteed date, please email us before placing your order.

If you have any concerns about your order, please email us at [email protected]

Repairs

If a repair is needed within one year of purchase, we will repair it at no charge. However, we reserve the right to determine if the repair was caused by something more than normal wear and care. Repairs and replacements will be offered for a charge if determined to be beyond normal wear or if beyond the 1-year mark. Because of the nature of these items, all repairs are handled on a case-by-case basis. Please send photos to [email protected]